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Never Lose Your Precious Things
Trackimo allows you to track anything, anyone, anytime anywhere in the world
Shipping & Delivery
Learn more about shipping times, methods, costs, and carriers.
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Order Status & Tracking Information
Once the order has been shipped, customers will be receiving their tracking information via email.
(if they want to know the status of their order, they can send an email at sales@trackimo.com)
Shipping Fees
United States Shipping Cost
US under $25 purchase ($0.00 – $119.99): $9.00
FREE SHIPPING: $119.99 and up
All Countries outside the United States - $29.80 Minimal Shipping Cost
When Can I Expect My Order?
Shipment to the US usually takes 3-5 days while international shipment takes about 15-21 days including delays such as weather interruptions and holidays.
How Can I Track My Order?
The customer will be receiving an email with the tracking number and link once the order has been processed.
What Happens If My Delivery Goes Missing or Damaged?
Once your tracking information stops from moving within 7-10 days, send an email at sales@trackimo.com to know the further status of your order.
I Need To Change My Shipping Address
If the customer hasn’t receive any tracking information yet, he/she may still change the shipping address but if it happens that they have already received an email, it will not be possible to change the given shipping address anymore.
Troubleshooting
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Received Wrong Item
If you accidentally received the wrong item, send us an email at sales@trackimo.com with the following details:
- order number
- correct order
- wrong item received (with a photo of the item and the shipping label)
After 24 hours, our logistic department will be sending you a return label and will immediately process the shipment of your correct order.
The Package Was Lost During The Transit
If you observe that your tracking information is not moving for almost a week, send us an email at sales@trackimo.com with the following details:
- order number
- tracking information
We will immediately investigate the status of the shipment of your order. Once we found out that it was lost during the transit, we will send a replacement.
